Privacy Policy

Who we are

Skyguard Digital (“we”, “us”, “our”) is a digital agency based in South Yorkshire, part of the Skyguard group. We are the data controller responsible for your personal information. You can reach us at hello@skyguarddigital.co.uk or on 07807 815181.

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What information we collect

• Enquiry details you give us: when you complete our contact or quote form, we collect your name, email address, phone number, the type of business or trade you run, and anything you write in your message.
• Website usage (only with your consent): if you accept analytics cookies, we collect anonymous data about how you use the site, such as the pages you visit, your device type, approximate location and how you found us, through Google Analytics.

How we use it, and our lawful basis

• To respond to your enquiry and prepare a quote — on the basis of taking steps at your request before any contract, and our legitimate interest in answering the people who contact us.
• To understand and improve how our website performs — on the basis of your consent (analytics cookies).

We do not use your details for marketing without your consent, and we never sell your information.

Who we share it with

We use a small number of trusted providers to run our website and handle enquiries. They only process your data on our behalf:

• Web3Forms — delivers your form submission to our inbox.
• Google Analytics — website analytics, loaded only if you accept cookies.
• Hostinger — hosts our website.

We don’t share your information with anyone else unless we’re required to by law.

Cookies

Our site only sets analytics cookies after you accept them using our cookie banner. The site works without them. You can change your choice at any time by clearing your browser’s stored data for this site.

How long we keep it

We keep enquiry details only as long as we need them to deal with your enquiry and any work that follows, and to meet our legal and accounting obligations. Analytics data is retained according to Google’s settings.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the information we hold about you;
• ask us to correct or delete it;
• object to or restrict how we use it;
• withdraw your consent at any time.

To exercise any of these, just email hello@skyguarddigital.co.uk.

Complaints

If you’re unhappy with how we’ve handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The current version will always be on this page.

Contact us

Any questions about your privacy? Email hello@skyguarddigital.co.uk or call 07807 815181.